Welcome to our estate agency office in Ottershaw. We specialise residential properties for sale in Ottershaw, Row Town Chertsey, Chobham, Lyne and surrounding villages.
Curchods is the oldest estate agent in Ottershaw and is run by branch manager, Jonathan Rhodes Smith, who comments "I started in estate agency in 1987 in Egham and went on to work in towns such as Surbiton, Twickenham and Kingston before moving to Woking in 1996, joining Curchods in 2009. At the end of 2014, I moved to Guildford to take up the reins of an office." After several successful years in Guildford, Jonathan moved to the branch manager position in our Ottershaw branch - his ethos has always been to provide clients with accurate, realistic and sensible advice during the home-moving process. Jonathan is married to Amanda who works at our New Haw office, and plays piano for various societies and support Reading FC.
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Phill kept us informed every step of a very long process. He was friendly, helpful and pro-active, chasing up and down the chain to maximise the chance of getting to completion. Phill is certainly not anything like the general perception of an estate agent. Through the stressful process of moving, Phill encouraged us to keep optimistic and maintain a sense of humour
When our house went on the market we were due baby no. 2 imminently which could (and should) have been stressful but we found Samantha and Phill at Curchods to be extremely patient, understanding and respectful with regards to both the valuation appointment and viewings which made all the difference. Phill was incredibly pro-active in arranging a large amount of viewings very quickly, all at our preferred times and we were lucky enough to have a second and third viewing within the first week of being on the market. After accepting an offer, Phill was fantastic at communicating back and forth between us and our buyer to enable a quick and smooth sale and always made sure to keep us up to date with how the sale was progressing. Phill was also great at liaising with the relevant solicitors to ensure the legal paperwork was prepared and in place in good time meaning we were able to exchange and complete on our chosen date.
Thank you for making our move such a stress-free one - would definitely recommend using Curchods.
I found the service from start to finish and quite honest.
I have recently bought a property through Curchods and would definitely use them to sell my home in the future. Phill stuck to his word throughout and the service received was polite and professional.
Very satisfied with the service
Great service from start to finish. Samantha was genuine and very personable she could not have been more helpful. She was extremely efficient ensuring the sale went through as quickly as possible always keeping me well informed which made the process a lot less stressful.
Sam was really understanding and helpful; she didn’t push me like a sales woman which I’ve had experience of with some estate agents but instead kept the conversation really natural and open. Made me feel it was my choice whilst guiding me at the same time. Being a 1st time buyer I was clueless, I knew Sam would be able to help if needed and I can’t thank her enough. Lovely approach.
Well informed particularly with difficult first time buyers at the bottom of the chain.
Phill was extremely helpful with the purchase of our property keeping us fully updated at every step, he always came back to us if he was not available at the time that we called. He also offered advice to us on areas of our sale that we were unsure of. Definitely someone who went above and beyond, really good service.
This was our first ever experience of moving into a home. Curchods and Phill have been very professional and the service that they provided made us feel that this “stressful” house hunting/moving home was in fact very easy. On the other side, my solicitors was very poor, with Phill’s advice and support during the whole process it was made a lot less tough than what it could have been.
Phill really does work very hard and I couldn’t of been happier that he was dealing with our case. From phone calls to meetings Phill was very punctual and professional.
Whenever there was an update, immediately he would give me a call and explain what it was and the next step.
Phill really does do a great job.
Thank you Curchods but more importantly, Thank you Phill.
Curchods have been a pleasure to deal with during our house purchase. All staff we interacted with were friendly and proactive. Phil dealt with our purchase and his communication was excellent. Weekly calls to update us on progress and what we need to be doing, plus quick responses to any queries in between. Really good to have such communication when you are unsure of the whole process. Thanks Phil!
After changing estate agents to Curchods due to an unsuccessful time and lost faith in selling we were introduced to Phill who from the first day made us feel like our property was important and did everything possible to ensure we got a sale .
We had full support throughout the whole experience and I can honestly say we could not have done it without him .
From finalising an offer to dealing with both solicitors, agents and buyers Phill made a very stressful time a lot easier.
I am very pleased with Curchods, especially Sam, who was able to keep my buyers on board when there was an issue with the environmental survey of my property.
As buyers, we found Sam very accommodating when arranging viewings. She found answers to our questions and arranged other things we required. She was always very prompt in returning calls if unable to answer directly. Her communication with the solicitors made things run smoothly. We would be very happy for Sam and Curchods to sell our property at any future time.
Overall, we were very happy with the process and the relationship we had with Curchords. Phil was very professional, friendly and approachable.
The team worked tirelessly after we lost our first buyer to help ensure we did not lose the house we had our hearts set on.
They kept us up to date at all points of the process and we were able to exchange and complete smoothly. Couldn't have asked for a better team *****
We would like to say a big thank you to Samantha and the sales team at Curchods for helping us with the purchase of our new home. All handled in a friendly, professional and efficient manner.
We would not hesitate to recommend her to anyone buying a house.
Extremely efficient and a pleasure to do business with.
Great friendly people who care about the clients and process
Excellent service from Phil Shortmann & Jonathan Rhodes-Smith
Samantha was a pleasure to deal with and always got back to us quickly with any questions we had. She kept us updated throughout the whole process and interacted with the solicitors and other estate agents quickly and efficiently to move the process along smoothly and as quickly as possible. I’d strongly recommend Samantha and the team in Ottershaw and we’re very happy in our new home
Staff are excellent .
Great experience from start to finish, Sam was very good at getting back to us and the whole process eventually went smoothly. Would definitely recommend
Professional and efficient. Kept informed at every stage of the process and would recommend without hesitation.
We met first Sam Ibell briefly who organised a site meeting with Jonathan Rhodes -Smith at which he gave what I thought was a rather high sale valuation but which was spot on. He knows his market and gives confidence to the somewhat fraught business of buying and selling property. I had always contended that an Estate Agent was someone who sold something that he did not own to someone who could not afford it. Thirty years in the business leaves its mark.
Sam Ibell could not have been a better choice as our day to day contact and did not give us a whole lot of negative feedback as to why a prospective buyer was not interested. Her Wednesday calls to keep us up to date were appreciated as was her friendly and pleasant manner.
We are of the age when we much prefer to deal with someone experienced who does not use the modern expressions of 'No Problem' or even worse 'No Worries',
yes, everyone has to start somewhere but if their driving force is their commission, it shows and puts you off. So does over familiarity, the use of my first name by someone I have only just met irritates. I think back to when I was young and called my Father 'Sir' !
I really can't find enough good words to say about Curchods. Their service is second to none in my experience. They are super efficient and genuinely care that all parties concerned are taken care of. I would have no hesitation in recommending them to anyone buying or selling a property.
Everything we have asked was explained without any problem. Samantha took the trouble with all our odd questions. We used Curchods in Woking to sell my mother’s house about 7 years ago and would certainly recommend the company to any one.
It was a pleasure to deal with Sam. She was incredibly helpful and patient with me and was very personable.
Always answered all questions and replied to emails promptly. Always very helpful
Phill has the ability to communicate with clear concise updates on a regular basis. He has great inter personal skills and is recognised as a trusted adviser. He is open , honest and acts with careful attention to detail and integrity. Well done Phill.
Throroughly professional at all times and went the extra mile by managing the legal side for the 2 buyers below. The other agents involved in the chain took very little interest once offers were accepted and without Phill the chain may have collapsed.
Having had 5 chains fall apart, all below us, we are grateful for all his efforts.
Many thanks for helping us sell my late mother's house. It wasn't easy due to a few complications, however the communication was always there and so was any advice should we need it. A lovely friendly office (Ottershaw) with great staff and always happy to help!!
I would thoroughly recommend using Curchods. Phill worked tirelessly and went above and beyond. He even kept us updated on his days off.
Great service, despite all the issues we faced Phil held everything together and kept me sane. Any future selling or buying I will be coming back to you
Samantha was our main point of contact and has been excellent throughout our search/purchase. We received a very personal service and she has given us a lot of time, care and attention and advice throughout. This was a stark contrast to other agents we dealt with during our search who were rushing us on viewings, not getting back to us about offers and just seemed disinterested and unenthusiastic.
Jonathan also assisted at offer negotiation stage and gave us some good honest advice which was very refreshing.
Our sale has progressed expeditiously and without any hiccups and is just about to complete less than two months after our offer was agreed!!
Sam was great during the sale and purchase of my Homes... kept a cool head when I was losing mine... haha.. a credit to your company.. ..
We have just used Curchods for the purchase of our first home.
Being the buyer, we do not have any input on who the agents are but on this occasion, I think we were very lucky to have Curchods Ottershaw involved.
Our Agent was Phill Shortman who we had met on previous viewings before offering on the property. The purchase of this property was a bumpy road which is no fault of Curchods and took longer than expected but without Phill, it would have taken much longer. Phill was available all hours, went above and beyond to ensure the process kept moving and was always a joy to deal with.
If you get Phill when purchasing you are lucky like ourselves but if you are selling a property I would certainly recommend choosing Curchods Ottershaw and the services of Phill.
Thank you again for all your efforts and help.
Have just sold and exchanged on my house in the space of three months using Curchods in Ottershaw. It was their knowledge and professionalism that made this process go so smoothly.
Big thank you to the whole team in Ottershaw.
Curchods were our buying agent and project managed the whole chain, acting way beyond their remit and filling in for the many gaps in service left by the other agents in the chain. Without Phill and the team at Curchods it's no exaggeration to say the chain would have collapsed and none of us would have completed and moved. I highly recommend Curchods and in particular a big shout out to Phill - his tenacity was relentless even when the whole deal looked dead. All six parties owe him a drink!
All the staff at Curchods were friendly and efficient. They kept in touch throughout the process and offered helpful advice when needed. It was a nice feeling to have such a local estate agent.
Well I don't even know where to start, I can't praise Curchods enough for the amazing service we received.
We were selling our house with them and purchasing with another estate agent. Sam, Phil and the team made it as stress free as it could be for us. We had a very pushy buyer and when small issues appeared with the house we were purchasing (not through curchods) our buyer become very challenging and threaten to pull out, even though the delay would of only been a day or two. I'm aware that the team especially Sam had to put up with a numberous of angry and fanatic calls from our buyer but Sam and Phil still managed to smooth the situation over with ease! Sam kept us up to date daily and even helped push our purchase through with the other estate agent, whom in comparison to Curchods were absolutely awful! Sam's calm and friendly attitude to her work is just what we needed, she gave us advice and most importantly we never felt rushed or pushed into anything, even with the threats from our buyer. From popping into Curchods with questions or calling them up all hours of the day was never too much for Sam and the team, always so professional and polite. Our sell and buy all went through and if we were to ever need to move again we wouldn't go anywhere else but Curchods ! Brilliant !
I have sold through Curchods previously and then, as now, found the staff professional and friendly. Sam was quick to respond to any missed contact and kept the chain moving forward in what were sometimes difficult circumstances. She kept me informed of any delays that occurred and ensured that myself and others in the chain were all happy with the timing of the sale.
I would definitely use Curchods again.
Curchods Ottershaw have a very professional & friendly team. The details of our house was a breath of fresh air. All the staff were switched on & a pleasure to talk to during the sale. I would not hesitate to recommend them.
I was very pleased that Curchods represented all 3 parties in my house chain. Although my house was on the market for a long time I was always kept up to date with progress and the team always replied to responses very quickly.
My sale and purchase was managed by Phill Shortman who was excellent in every respect. He took up the slack of my awful solicitors and made sure it all worked to the planned completion date. I was very thankful for his advise and help and couldn't recommend him and Curchods highly enough.
I really hope I don't move any time soon, but if I did I'd give Curchods and Phill a call!
This was a first purchase for both of us, and while the process was quite a long one in this case, from beginning to end Phill was professional friendly and informative making sure we knew what was going on and what would happen next at all times.
Phill was always happy to answer the phone any time of day, answer any of our questions big small or challenging.
We had regular updates just to keep us in the loop and up to date with everybody's situation in the chain
Stressful at times as house buying can be but Phill always kept his head and reassured us from our first offer right through to completion.
We don't plan on moving again anytime soon but we would definitely recommend Churchods Ottershaw and Phill.
Very helpful throughout the process and all went as smoothly as possible.
Overall very pleased with service. Looking forward to our new life near the sea.
Excellent service from Phill who was always on hand for advice when needed. He kept in touch, even when nothing was happening, which stopped us worrying that things had gone wrong.
We purchased our new property through the Ottershaw branch and Phill was our contact, a very personable individual with lots of character. He was proffessional at all times, extremely helpful and very knowledgeable.
Phill went the extra mile, everytime we went through any hurdles, he stepped in and fixed any issues making our experience as stress free as possible. He also liaised with Curchods New Haw branch, whom we sold our property through to ensure we met our moving deadline.
Thank you Phill and the Ottershaw branch for all your help, it was a pleasure dealing with you.
An all round good service.
We were very happy with the service at Curchods. Despite unavoidable delays higher up the chain, Phill kept us regularly updated and did everything possible to ensure our purchase went smoothly; a very sincere, personable agent whom we would highly recommend.
Good advice from all the staff on the selling and buying front . Very honest and professional through out.
What a pleasure it has been working with each of the three Stars in the front office on different transactions.
Having sold two properties and purchased two in the space of two years I can honestly report that never once did I feel in the slightest concerned that they were not doing the very best for me.
Friendly and professional service. Good communication throughout the whole selling process. I would highly recommend Curchods's to any person buying or selling.
Poor Townley! He dealt with a lot during our moving ordeal, he was always available to us, he did as much as he could and kept us informed.
A note to say a BIG Thank for all your hard work in selling Hollies Avenue and me purchasing Lincoln Drive.
By any measure you are 'hands down' the most outstanding Estate Agent I have ever met—and there have been many! You demonstrate professionalism, honesty and integrity that is truly 'above and beyond', truly superior in your field. Buying or selling a house can be an extremely traumatic ordeal, but you have thoroughly 'de-fused' my experience and provided an entirely positive and very smooth transition!
You have been very fair and reasonable throughout, and your congenial and calm personality has made every 'situation' easy. You were quick to return calls and never out of reach. Your patience is remarkable. You are always on time-- if not early-- for appointments. And you have followed through on EVERY detail, including the smallest!
You surely must realize the extent of your efforts. The girl's and I just didn’t want you to think it passed by us unnoticed. For all this and more we are truly grateful and want to say 'Thank You!'
With sincere regards and heartfelt thanks,
Sam, Millie and Melina
We bought and sold through different branches of Curchods, and found both branches staffed by wonderful people who understood the very particular problems involved with our move, and went above and beyond their jobs to help us. I cannot praise them too highly.
I'd like to say that I had the foresight to use Curchods from the beginning but unfortunately I initially made the poor decision of signing up with a different estate agent who managed the process badly from the beginning.
As soon as I was able to get out of the sole agency contract I contacted Curchods and it was the best decision I could have made.
The contrast couldn't have been greater; everyone at Curchods was professional, polite, personable and passionate about selling our property and hit the ground running with targeted viewings followed up with helpful feedback.
Phill Shortman was a particular pleasure to deal with and we were thrilled that Curchods won the sale over the other agent involved in the joint agency agreement.
Phill has kept us informed throughout the process and has helped to hold the chain together, which hasn't been easy given the length of time things have taken to come together.
It hasn't been the smoothest process, but it has been far smoother by having Curchods Ottershaw involved and I wouldn't hesitate to use them or recommend them in the future.
Thank you Curchods and thank you specifically to Phill.
very friendly staff
Highly professional and great customer service at all times.
I was kept regularly updated and any problems were dealt with promptly and efficiently. This made a very stressful time easier, for which I am very grateful. I can't speak highly enough of the service that I received.
I would highly recommend!
Sam's energy, competence and always positive approach reassured me throughout what is a difficult process. It's difficult because of folk getting unrealistic expectations in what is essentially a methodical, time consuming process. I do not envy the task but Sam with Jonathan brought forth a successful outcome.
The staff not directly involved , Phill and Sue, were helpful and friendly, I have no doubt the whole team is professional and competent.
samantha was professional from start to finish and easy to talk to would certainly use curchods again
Samantha is a credit to the Ottershaw branch of Curchods. Always pleasant & polite & always contactable. Nothing was too much trouble. Thank you very much Sam!
I cannot recommend the team at the Ottershaw branch of Curchods highly enough. I dealt with Grant, Brad and Kate. Grant, the General Manager has clearly trained his colleagues impeccably. I was dealt with in a professional and empathetic way throughout the process with absolutely no pressure being placed on me at all. I have already recommended them to a number of friends and colleagues.
I have been very happy with the service from both branches. I have found everyone I have dealt with to be efficient, courteous, friendly and helpful. My calls have always been returned promptly. You did not waste my time by sending me details of properties out of my price range, I am glad I chose Curchods and would recommend to others. Thank you all very much.
Curchods are our local agents through whom we purchased a large Victorian house 5 years ago. I was more than happy with the professionalism and friendliness of their staff at that time. Now, having renovated the property, we again chose Curchods to manage the sale.
Unfortunately, the sale was complicated by a first prospective purchaser pulling out just prior to the day when he was due to exchange contracts. Consequently, almost 2 years elapsed between first instruction to Curchods and completion by a new buyer. Considerable patience, charm and good sense prevailed, most notably by the Branch manager Grant Letts and assistant Kate, leading to a successful sale of a complex and ''difficult'' property.
We highly recommend the Curchods team at Ottershaw to others who are contemplating sale or purchase of property in this part of north Surrey.
2 Chobham Road, Ottershaw, Surrey, KT16 0NL
Monday to Friday: 9.00am - 6.00pm
Saturday: 9.00am - 5.00pm