Category: Lettings, Property


Tags: LANDLORDS, Property Inspections, RENTING, tenants

Tenant Property Inspections: Your Questions Answered

16th August 2019

Lois Waters

Head of Property Management

Lois Waters

Rachel Sumner

Assistant Marketing Manager

Rachel Sumner

Property inspections are your opportunity, as the Tenant, to discuss any issues and your experience of living in the property you are renting.

As well as giving Tenants a platform to talk about their home, part of the service we provide to both our Landlords and Tenants is to visit the properties we manage, from time to time, because it is helpful to keep our Landlords informed about their property during the tenancy term.

We’re only too aware that you may have some questions about the property inspection process, so to help we’ve answered your most frequently asked questions.

 

How long will the tenant property inspection take?

A property inspection will typically take about 10 minutes, dependent on the property size – it’s not a detailed inventory check. Ideally, we would like to have full access to all rooms, garage and outbuildings, because our expert Property Managers are fully trained to look out for maintenance issues you may not have spotted.

 

What does the inspection cover?

The inspection covers any repairs necessary, the existence of smoke detectors and the general overall condition of the property. We feel that as an agent there are two main reasons for us to carry out inspections:

  1. To check the overall condition of the property on behalf of the Landlord.
  2. To see if there are any issues that need addressing for the Tenant.

 

Who carries out my tenant property inspection?

A member of our qualified Property Management team will carry out the inspection. We often find that our experienced Property Management team can identify repairs that otherwise may not have been noticed and that this can be both helpful to the Tenant and Landlord.

 

Can I be present at the property inspection?

If you would prefer to be present and you require a timed appointment please contact your Property Manager, giving 24 hours’ notice. Every endeavour will be made to arrange a mutually convenient appointment.

Please be aware that our Property Managers only visit a property during daylight hours during the working week. We regret that appointments cannot be made outside standard office hours.

Every endeavour will always be made to be on time for any pre-arranged appointment, but we would ask for your understanding as on occasions traffic or other problems may cause unforeseen delays.

We cannot enter a property where there is a dog unless the owner is present, so please let us know in advance if there are any animals residing with you.

 

 

Will Photographs be taken during a tenant property inspection?

Our Landlords do appreciate photographs of their property as it shows exactly how it is presenting at any given time. Photographs often help in providing supporting information on maintenance issues or even just to show how well the garden is looking in the summer months. We will endeavour to include internal and external photographs of the property within the report.

Should you have any particular concerns with respect to this process, please contact us to discuss.

 

 

What happens after the inspection?

Once the tenant property inspection has been carried out a report will be prepared and sent to the Landlord.

 

Will the landlord act upon issues raised?

The Landlord will always take the content of the report seriously and will give thought to its contents, but we cannot confirm what instructions will be given by the Landlord. We will always do our best to recommend that your Landlord attends to the issues we have reported.

 

How often are tenant property inspections carried out?

We have carried out research with our Landlords and settled on 6 monthly inspections. Some firms carry out 3 monthly inspections, but we feel this is excessive.

 

How do I report issues with the property I am renting?

Where possible please remember that maintenance issues and damages should be reported immediately as they occur, as stated in your Tenancy Terms and Conditions. If you are not going to be present during the visit, but wish to raise issues relating to the property these can be brought to our attention in an email in advance of the visit, or by leaving a prominently displayed note for our attention.

If you have made a pre-arranged appointment which you are unable to meet, please let your Property Manager know in order that they can use the management set of keys or re-arrange their diary to suit. An aborted appointment charge may be made if our Property Manager attends for a pre-arranged appointment which has not been cancelled and where access cannot be gained.

 

 

Tenant Damage

We would draw your attention to your Tenancy Agreement which also states that you have a duty to use the premises in a ‘tenant-like manner’. In other words, to take proper and reasonable care of the property and not to allow it to fall into disrepair or to wilfully or negligently cause damage.

Damage through negligence on the part of the Tenant is not covered by wear and tear and the cost of repair, replacement or reinstatement of any damaged items will be recovered from you if due care is not taken.

Taking care of all your rental property requirements

Our professional, ARLA qualified staff, keep on top of the ever-changing rental sector legislation so that we can guide and advise you at every step. We are also members of the appropriate professional bodies and redress schemes. We work with trusted contractors and don’t charge a mark up on contractor invoices.

Contact Us

Monday to Friday: 8am – 6pm

T: 01932 221125
E: property-management@curchods.com

 

Emergencies

If you have an emergency outside of office hours you will need to call 0800 6527577 for emergency assistance. Please do your best to mitigate the emergency i.e. turn off the water supply in the event of a water leak. Please make sure that the problem is a real emergency before doing so, as emergency call-outs attract higher charges.

If the contractor reports that the matter could have been dealt with safely during normal office hours you may be held responsible for the emergency call-out cost. The Landlord will not recompense you for calling out a contractor without prior permission unless it is a genuine emergency and their responsibility.

 

 

Similar Articles

Category: Lettings


Tags: LANDLORDS, LETTING, property, TENANT FEE BAN

How Does The 2019 Tenant Fee Ban Affect Landlords?

View Full Article
23rd April 2019

Category: Lettings


Tags: LANDLORDS, REFERENCING

Why Tenant Referencing Is So Important For Landlords

View Full Article
4th February 2019

Category: Lettings


Tags: DAMP, LANDLORDS

Rising Damp

View Full Article
12th November 2018

Category: Lettings


Tags: HOME IMPROVEMENT, LANDLORDS, RENT

7 Insider Tips To Help Landlords Get More Money

View Full Article
30th April 2018

Category: Lettings


Tags: EPC, LEGISLATION

Landlords: How To Comply With Important New EPC Regulations

View Full Article
16th March 2018

Category: Lettings


Tags: BUYING, RENTING

Rent or Buy – Which Option Is Best For You?

View Full Article
2nd March 2018

What Curchods can do for you

No Sale, No Fee

Our cutting edge marketing package includes professional photography and floorplans to present your property at its very best. There’s nothing to pay upfront, so you won’t pay us a penny until we’ve successfully sold your property.

Maximum Exposure For Your Home

We are one of the few agents to advertise on all the UK’s leading property websites including Rightmove, Zoopla, Primelocation and OnTheMarket, so you can be confident of having your home in front of thousands of buyers.

Our People

Over the 80 years we’ve grown from a single office to be the largest independent estate agent in the south of england. Our friendly yet professional guidance and advice, will give you a smoother and more enjoyable experience of moving home.

24/7 Access to Your Sale

Our website gives you instant access to information about your property sale, including updates, contract documents and correspondence and easy access to your property listing.

Tell Us What You Are Looking For

Not every property we have for sale is listed on our website - we arrange many sales before they ever appear online, exclusively to buyers registered on our database. Registering with us will give you the best chance of finding your dream home. stats

Advice From the Experts

We have ten mortgage advisers with over 100 years experience within the industry who can advise and find the right mortgage for your needs. We can also recommend qualified surveyors, solicitors and additional services to help at every stage of your purchase.

Selling Your Existing Home

If you have a property to sell, we recommend you find a buyer for your existing property before starting your search. Early preparation is key to a successful sale - we can help you establish its market value and find you a buyer.

24/7 Access to Your Search

Our website gives you instant access to information about your property search, including shortlisted properties and once you’ve had an offer accepted, updates and all correspondence.

Licenced & Regulated

We are members of ARLA Propertymark, the UK’s foremost professional body for letting agents which means we are required to operate in a transparent way, providing services which are subject to independent scrutiny, giving you peace of mind at all times.

No Let, No Fee

Our cutting edge marketing package includes professional photography and floorplans to present your property at its very best. There’s nothing to pay upfront for this service, so you won’t pay us a penny until we’ve successfully found a tenant your property.

Your Property in Safe hands

One of our locally based in-house property managers will take care of rent collection, maintenance and property inspections on your behalf. We are also one of the few letting agents that include Legal Eviction Expenses cover and Rent Recovery Protection in our standard fees.

24/7 Access to Your Portfolio

Our website gives you instant access to information about your property portfolio, including status updates on your letting, financial overview and statements, contract documents and easy access to your property listing.

Dedicated Local Point of Contact

Our experienced property management team based in branch, are readily available to respond to your enquiries, maintenance issues and any emergencies. We respond quickly and professionally providing guidance and advice throughout your tenancy.

Tell Us What You Are Looking For

Not every property we have to let is listed on our website - we arrange many tenancies before they ever appear online, exclusively to people registered on our database. Registering with us will give you the best chance of finding your dream home.

Licenced & Regulated

We are members of ARLA Propertymark, the UK’s foremost professional body for letting agents which means we are required to operate in a transparent way, providing services which are subject to independent scrutiny, giving you peace of mind at all times.

24/7 Access to Your Search

Our website gives you instant access to information about your rental search, including shortlisted properties and once you’ve had an offer accepted, updates on your Tenancy Application, rent payments, maintenance and all correspondence.

Buyers
Subscribe to our newsletter

“Burns and Webber provided us with an exceptional level of service which went far beyond what was expected. Nothing was too much trouble and we were kept fully informed at all stages of the process. I would have highly recommend Burns and Webber.”

2/10/2019

Please confirm you consent to us using cookies to help with your property search and improve your experience on the Curchods website.

Cookies are small text files placed on your computer/mobile device that remember your preferences and what you were searching for. Our cookies don’t collect any personal information. For more information please read our privacy policy, thank you